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Orla James is an online jeweller which offers a wide variety of different styles of jewellery
Our Promise
We know that choosing your perfect rings and jewellery are exciting and important decisions. To honour this we offer an unmatched Lifetime Guarantee to all of our customers.
We promise to
Give you the opportunity to try our rings before you buy with our bespoke sample service
Provide an exchange or refund if you're not completely satisfied within the first year of purchase, subject to terms and conditions
Offer free engraving for your Orla James rings
Professionally clean and polish your Orla James rings, earrings or pendants for free
Resize your Orla James rings for free, subject to terms and conditions
Renew the rhodium plating on your Orla James rings (if white gold) for free
Offer a lifetime guarantee on all of the above
Price match promise. Find a lower price and we will match it!
Made with Love in Great Britain
100% of our customers give us good ratings
Date
Score
Customer Comment
Our Response
29-Sep-2023
“Ring was perfect. Was kept updated as ordered on line. Perfect. Thank u x”
Jude Ivory
Thank you for taking the time to leave a great review for us, we really do appreciate it. We are delighted to hear how happy you are with your ring. Don't forget we offer free cleaning & polishing on all rings bought from us, for the lifetime of the ring. So if you'd like to give it a spruce up anytime please do get in touch.
11-Aug-2023
“Service was excellent. Order acknowledged and delivery period advised. The ring arrived within time expected and is beautiful, very well made.”
Anonymous
27-Jun-2023
“Fab team, unbelievably helpful
Made and sent out my beautiful ring within a week, can’t thank them enough”
Anonymous
24-Feb-2023
“Great customer service. Fin was on hand to answer all the questions we had. Love the sample service, as you really get a feel for your ring before you purchase it.
Our wedding rings are great quality with free personalisation. Delivered within a month and ours even included a change to the wedding band. Great company would highly recommend”
Katie Luff
26-Jan-2023
“Very pleasant, helpful and communicative to which is always a plus for me.
Lovely ring, arrived safely and on time as promised - have brought from Orla James before and the quality of my purchase is excellent.”
Anonymous
Many thanks for the 5-star rating - we really appreciate it.
Fin & the team are always happy to help with any queries you have.
Don't forget we also offer free cleaning and polishing on all rings purchased from us!